Offene Fragen rund um Karte, Kartenzahlung, Konto, Sicherheit, Kundenservice UND VIELES MEHR: HELP... I CAN NOT IDENTIFY THE ACCOUNT BY VIDEOCALL!! Alle Diskussionen
Can not identify my video account.
I tried to make a video identification for my account, but for the reason that I do not know English well, I could not understand the fidorbank operator and I did not identify myself.
I called a translator to translate my name, but the fidorbank operator refused my identification by a translator.
They said they had to talk to me personally.
I was with my translators on video identification, but they did not accept a translator to help me understand what he was saying.
Please give me some advice on what to do?
How do I identify my account?